How Can We Help?

To help keep Merrickville-Wolford safe and clean, the Municipality encourages residents to report concerns so that they may be addressed.

If you have a concern, please either complete the online form below or submit a manual complaint form included on the right-hand side of the webpage. Your request will be directed to the appropriate staff member for action or response. Regular business hours are Monday – Friday from 8:30 a.m. to 4:30 p.m.

Please see the attached general process for handling written complaints: Process for Receipt of Written Complaint

Please Note: Some written complaints may be resolved by staff through the general complaint-handling process, while others may need to be handled through the By-law Enforcement Process if it is a specific by-law complaint.

To ensure that concerns are being received and directed to the appropriate municipal department and/or staff, please be sure that the type of concern is correctly chosen from the drop-down menu within the online form submission or is clearly marked on the manual form. This will greatly assist staff in delegating the complaint to be resolved in an efficient manner.

ONLINE FORM

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Get In Touch

Village of Merrickville-Wolford

317 Brock Street West,
P.O. Box 340
Merrickville, Ontario, K0G 1N0

Phone: 613-269-4791
Fax: 613-269-3095

Merrickville-Wolford Complaint Form

In accordance with the Village of Merrickville-Wolford’s Complaint Handling Policy, the municipality is committed to consistent, fair, and confidential complaint handling and to resolving complaints as quickly as possible.

If you prefer to manually fill in the Complaint Form or a Fillable Complaint Form, you may fill out and submit the form below to the Municipal Office during regular business hours.

Office Hours

Monday - Friday
8:3oam to 4:30pm
Closed daily from 12:00pm to 1:00pm

Office Location

317 Brock Street West,
P.O. Box 340
Merrickville, Ontario, K0G 1N0

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Contact Us

Staff Directory

Phone: 613-269-4791
Fax: 613-269-3095

Office Location

317 Brock Street West,
P.O. Box 340
Merrickville, Ontario, K0G 1N0

Office Hours

Monday - Friday
8:3oam to 4:30pm
Closed daily from 12:00pm to 1:00pm

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